Now in public beta

The helpdesk built for speed

Rushdesk is a fast, AI-native helpdesk that runs on a single binary. Email-first, with HITL autonomy controls so your team stays in charge.

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Everything your support team needs

Built in Rust. Lightweight. Reliable. AI-ready.

Email-first ticketing
Every inbound email becomes a tracked ticket with threading, attachments, and full audit history.
AI drafting (HITL)
AI suggests replies. Your agents review and send. You control how much the AI does — always.
Thai + English UI
Full bilingual support baked in from day one. No plugin, no extra cost.
Autonomy controls
HITL, HOTL, and AUTO modes let you dial up automation per ticket type — safely.
Lightweight runtime
Single binary, <100 MB idle RAM, cold-start in under 500 ms. Runs on a $6/month VPS.
Knowledge base RAG
Attach a knowledge base; AI grounds its drafts in your documentation.